Effective Date: April 9, 2025

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Accident Victims Ally (“AVA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you interact with our website or services.

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1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Full name, email address, phone number, address, and other contact details.

• Accident & Medical Information: Basic details regarding your accident, injuries, medical providers, and/or insurance information to assist with referrals and support.

• Referral Preferences: Preferred legal or medical provider types.

• Technical Data: IP addresses, browser type, device information, and website usage patterns via Google Analytics.

• Newsletter/Subscription Information: Your name and email if you sign up for updates.

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2. How We Use Your Information

We use the information you provide for the following purposes:

• To assist in coordinating medical and legal referrals.

• To provide support and resources following an accident.

• To communicate with you regarding services, updates, or inquiries.

• To improve our website and services.

• To send newsletters or updates (only if you opt in).

• To comply with applicable legal and regulatory requirements, including HIPAA.

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3. HIPAA Compliance

Because AVA may collect or transmit personal health information (PHI) in connection with medical-related services or referrals, we follow the guidelines of the Health Insurance Portability and Accountability Act (HIPAA). Any health information you share is handled securely and used only for its intended purpose.

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4. Sharing of Information

We may share your information with trusted partners such as:

• Medical Providers for scheduling or treatment coordination.

• Legal Professionals for referrals or case evaluations.

• Third-Party Service Providers (e.g., Google Analytics) for technical and marketing purposes.

We do not sell your information.

All third parties are required to maintain the confidentiality and security of your data.

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5. Your Choices

• Opt-Out: You may opt out of marketing emails at any time by clicking the "unsubscribe" link or contacting us.

• Access & Correction: You can request to review or correct the information we have on file.

• Limit Sharing: You may request limited use of your data related to PHI or referrals by contacting us directly.

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6. Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

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7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Accident Victims Ally (AVA)
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Atlanta, GA